Cancellation and Refund Policy

We understand that plans can change and unforeseen circumstances may prevent participants from joining a program. If you need to withdraw after enrolling, you may request a cancellation and refund as per the policy below.
 
Refund Schedule

  • 100% refund for requests received 30 days or more before the program start date.
  • 50% refund for requests received 15–29 days before the program start date.
  • No refunds can be issued for requests received less than 15 days before the program start date.

 
How to Request a Refund

To request a cancellation, please email our office at [email protected] with:

  • Participant name
  • Program name
  • Payment details
  • Reason for withdrawal (optional)

Eligible refunds will be processed to the original mode of payment within 7 business days of approval.
 
Program Cancellations by YLAC

If a program is postponed or cancelled by YLAC for any reason, participants will be offered either:

  • a full refund, or
  • an option to retain their seat for the next cycle of the program.